Cmdb ci class. Recommended fields can be obtained from the cmdb_recommended_fields table and the recommended column is a comma-separated field names list. Conclusion Understanding CIs and CI Classes in CMDB with ServiceNow is fundamental for effective IT operations and service management. Oct 6, 2025 · Discover the essentials of Configuration Items (CIs) in a CMDB. The CMDB CI Class Models app adds classes to the CMDB hierarchy, including descriptions, rules, identifier entries, and relationships. These are the CI records that represent the computers individual workers utilize for productivity each day. May 23, 2023 · Configuration Items (CIs) are the building blocks of your ServiceNow CMDB. Sep 22, 2020 · The CI Class Manager brings all of this together and provides a centralized place to view the CMDB class hierarchy in a tree-view format as well as view or edit class definitions and class settings for identification rules, reconciliation rules, and CMDB Health. In another words we can say CI moves from parent to child class. A CMDB CI Class Models store app can also modify the label of a base class. Oct 5, 2022 · There has long been discussion around the topic of which CI Class is appropriate for laptops and PCs. Classifications let administrators to define a class hierarchy for the CIs within the CMDB. Rather than requiring a unique description field or attribute to be created for every CI class level in the CMDB, cmdb_ci defines the Description attribute and all sub-classes that extend Configuration Item inherit and can use that attribute. It stores Configuration Items (CIs) — servers Jun 6, 2024 · Learn the importance of Configuration Items (CIs) in ServiceNow for managing IT services. However, ServiceNow’s CMDB also supports other types of CIs such as policies or business rules through custom objects. Jun 24, 2024 · How it works Setting a CI class as a principal CI class actually saves to the "CMDB Class Information" [cmdb_class_info] table. The list of CMDB tables descriptions: Descriptions of key CMDB tables in the base system. The app adds class models (name, label, and a description of the type of information stored in the table) to the base-system CMDB. CMDB classifications are groups of configuration items (CIs) that share attributes and are stored in their own class table. Adding CIs to their respective CI classes helps maintain a structured and organized Configuration Management Database (CMDB), making it easier to manage and track various assets, services, and infrastructure components within an We would like to show you a description here but the site won’t allow us. Learn about issues and solutions when adding CMDB Class tables with CMDB CI Class Models or Discovery and Service Mapping Patterns applications. This guide covers CI types, functions, and management within the ServiceNow CMDB, helping you improve system performance and decision-making. All other CI Classes are extended from the Configuration Item class Granted there are other tables in the CMDB but these are relationship tables or product model tables As to which CI class - extended tables are primary - it depends Hardware - servers, computers Jul 30, 2025 · Suggested class relationships The system keeps a table (Suggested Relationship [cmdb_rel_type_suggest]) of relationship types that are appropriate for a CI type, based on its class. Sep 22, 2020 · For example, an upgrade occurs if a CI is moved from the Server cmdb_ci_server class to the Windows Server cmdb_ci_win_server class. Thanks. At the most basic level, a CI is any object that the system can manage. The Overview CI Class Names CI Fields and Keys Overview In ServiceNow, CI classes are used to categorize and organize CIs based on their characteristics and attributes. Regardless of their type or purpose (and even if they’re not Recommended fields can be obtained from the cmdb_recommended_fields table and the recommended column is a comma-separated field names list. Classes added by the CMDB CI Class Class are ways to group similar configuration items and the "class" is also broken up by table. The arguments on this topic center around two classes; the Computer (cmdb_ci_computer) cla Apr 25, 2025 · A CI Class is essentially a template or category that defines the properties and attributes shared by a particular group of CIs. A configuration management database (CMDB) is a centralized file that functions as a comprehensive data warehouse, organizing information about an IT environment. You'll need to individually check the box for any subclasses that you also want to include. Nov 3, 2021 · A common question which comes up in CMDB/Discovery discussions is "how do I create my own class of CI and enable it to be discovered?". ServiceNow’s CMDB follows a class hierarchy, often based on the Common Service Data Model (CSDM). CIs include applications, devices, users and groups, and so on. Create a new CI class in the CMDB Explore the CI Class Manager Impersonate Configuration > CI Class Manager select Hierarchy button expand Hardware find Infinity class Add a New Infinity Device to the CMDB Infinity > Add Inventory Form Context Menu Configure > Form Layout Add CI Relations field Save Fill out Infinity New Record form Submit May 18, 2021 · Raj What do you mean principle classes ? There is actually only 1 CI Class table - Configuration Item - or even the base CI Class. This involves checking a box on the form for the specific class, and it only applies to that exact class. CMDB Overview | CI Class Manager | CMDB in ServiceNow| cmdb basics | cmdb tutorial | servicenow cmdb Create a ServiceNow AI Agent — The Simplest Step-by-Step Guide Apr 25, 2025 · A CI Class is essentially a template or category that defines the properties and attributes shared by a particular group of CIs. Configuration Items serve as the building blocks of your infrastructure and services, while CI Classes organize them into structured, manageable categories. Feb 10, 2019 · Hi, Where can I find a list of all OOTB CMDB classes and their attributes? I've searched the documentation but could find anything matching. The CMDB CI Class Models ServiceNow® Store app adds class models that extend the CMDB class hierarchy, including class descriptions, identification rules, identifier entries, and dependent relationships if applicable. This includes class descriptions, identification rules, identifier entries, and dependent relationships if applicable. . For more information, see CMDB CI Class Models. Classes added by the CMDB CI Class Sep 11, 2025 · CMDB Basics: CI Classes, Relationships & Identification Rules The Configuration Management Database (CMDB) is the heart of ServiceNow IT operations. CMDB CI Class Models: A ServiceNow Store app that adds class models that extend the base CMDB class hierarchy. These extensions include class definitions, identification rules, identifier entries, and dependent relationships if applicable. The CMDB contains base-system classes that store data about configuration items (CIs). On many task-related tables, especially incident and problem, there are reference qualifiers / filters on the "Configuration item" [cmdb_ci] field which will: Mar 21, 2025 · Setting Principal Classes To designate which classes are 'Principal,' you use the CI Class Manager. Alphabetical list of classes that are added by the CMDB CI Class Models ServiceNow® Store app. Learn the definition, types, and key roles of CIs in Configuration Management Database. The CMDB contains base-system classes that store data about configuration items (CIs). You can manage suggested relationships by navigating to Configuration > Suggested Relationships, or in the CI Class Manager. Add a suggested relationship Add a suggested relationship for a class. l8st dimpjkv vhur w8a8 wpxh7 ykqkxo mn9l ojzvy107 ops1mkt 2nol